Payment Policy

Payment Information

Last updated: 17 August 2026

Vellora accepts the payment methods displayed at checkout.

Before completing your order, you will be shown:

  • The product price.
  • Any applicable delivery charges.
  • The total amount payable.
  • Available payment methods.

Payment must be successfully authorised before an order can be processed.

Your payment information may be processed securely by third-party payment providers. Vellora does not request or store your full payment card details where these are handled directly by the payment provider.

If a payment is declined, please check your payment details or contact your payment provider.

If you believe you have been charged incorrectly, please contact us at:

support@vellora.co.uk

Please include your order number and relevant transaction information.